Shipping Policy

1 Shipping Coverage

Solivarent provides worldwide door-to-door delivery services covering most countries and regions globally, with dedicated service for customers in the United States, United Kingdom, Europe, Canada, Australia, and other international areas. We reserve the right to suspend delivery to regions with official shipping bans, political risks, or extreme logistics restrictions.

2 Official Shipping Rates

We implement a unified global shipping standard with transparent pricing and zero hidden charges:
  • Order subtotal under £59: Flat shipping fee of £4.5 GBP
  • Order subtotal £59 GBP and above: Free worldwide shipping
All shipping fees are automatically calculated and clearly displayed on the checkout page before you complete payment.

3 Order Processing Time

All orders are verified, inspected, packaged, and dispatched within 1–3 business days after payment approval. Weekends and UK statutory public holidays are excluded from business days and will delay processing accordingly.

4 Estimated Delivery Timeline

  • United States (Core Market): 7–12 business days
  • United Kingdom Local: 3–7 business days
  • European Countries: 6–10 business days
  • Other Global Regions: 7–15 business days
All delivery times are estimated for reference only. Actual delivery time depends on logistics carrier efficiency, local customs clearance speed, and regional transportation conditions.

5 Customs Duties & Import Taxes

International orders may be subject to local import duties, taxes, or customs clearance fees required by your destination country’s regulations. These additional charges are the customer’s sole responsibility, as we have no control over local customs policies and tax standards. We recommend all international customers confirm local import rules before placing orders.

6 Shipping Liability Exclusions

Solivarent is not liable for delivery delays, package loss, or item damage caused by force majeure events, customs inspection delays, incorrect customer shipping information, or third-party logistics errors. Our customer service team will actively assist customers in tracking packages and resolving logistics disputes.